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21 Aug, 2025

Common Earphone Issues and Their Solutions

Troubleshooting TWS
Common Earphone Issues

Imagine you are watching a thriller movie with high-resolution sound effects or attending a crucial interview call that determines your career trajectory. All of a sudden, one side of your earphones stops working. Naturally, you will be frustrated. Earphones are an everyday essential. But like any tech accessory, they are prone to wear and glitches. Knowing the common earphone issues and solutions can save time, money, and frustration.

No Sound or Low Volume from Earphones

 

If your earphones have no sound or low volume, there are several potential causes and solutions. It is one of the most common earphone issues and is often due to debris in the earphone jack or a software glitch. Try the following:

 

- Ensure that the earphones are inserted securely into the device's audio jack. 

 

- Clean the headphone jack or charging port delicately using a dry brush or compressed air.

 

- Ensure the volume is up on the device and the earphones.

 

- Restart your device to reset the audio settings.

 

- Install and update the firmware of the earphones to resolve potential software glitches. 

 

- If using Bluetooth earphones, unpair and re-pair the device.

Sound Only in One Earbud

 

There are several reasons why you might experience static noise in earphones or earphones disconnecting frequently, and the troubleshooting steps depend on whether you have wired or wireless headphones. Here is a breakdown of common causes and solutions:

 

For wired earphones

 

- Ensure the earbud jack is firmly inserted into the audio port on your device.

 

- Wiggle the cable gently near the plug and earbud. If the sound returns, it is likely a wiring issue.

 

- A damaged or 'shorted' wire in the earbud cable can cause one earbud to stop working. Inspect for a repair of a loose earphone cable or exposed wires.

 

For TWS or wireless models

 

- Turn Bluetooth off and then back on your device.

 

- Ensure there is no interference from other nearby Bluetooth devices

 

- Reconnect both earbuds manually by resetting them.

 

- Check if one earbud is discharged or not charging properly.

 

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Mic Not Working During Calls

 

To troubleshoot an earbud microphone not working during calls, consider these steps:

 

- Ensure the jack is inserted into the phone's port for wired earphones. Confirm Bluetooth earbuds are correctly paired with the device.

 

- Inspect the earbuds for physical damage, such as frayed cables or bent connectors.

 

- Clean the microphone area with a soft brush or a cotton swab to remove dirt. For wired ones, ensure the plug is fully inserted.

 

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Bluetooth Earphones Not Connecting or Pairing

 

Connection problems usually stem from outdated software or interference. Here is what to try:

 

- Reset your Bluetooth earphones.

- Forget the device and pair it again.

- Ensure no other device is connected that may cause a conflict.

- Keep devices within 1 metre during pairing.

 

*Tip: If the issue persists, check for firmware updates

 

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Battery Drains Too Quickly (Wireless Models)

 

Short battery life is common in ageing models or budget options. To fix:

 

- Avoid overcharging. Unplug earbuds after they reach 100%. Aim for charging within the 30-80% range for long battery life in your earbuds.

 

- Lower the volume to moderate levels (50-70%). 

 

- Turn off noise cancellation and reduce volume.

 

- Store and charge headphones in moderate temperatures, avoiding extreme heat or cold.

 

- Disconnect earbuds when not in use.

Audio Lag or Sync Issues During Video

 

Audio lag or sync issues, or distorted audio in earbuds, are often due to Bluetooth limitations, especially with truly wireless earbuds. It is common in wireless models and streaming apps. To resolve:

 

- Reset your earbuds.

 

- Disable and re-enable Bluetooth.

 

- Use apps that support low-latency earbuds.

 

- Keep your phone OS and apps updated.

The wireless earphones' sound delay issue can be minimised by choosing models designed for real-time streaming.

 

 

Tips to Prevent Future Issues

 

To prevent future problems with your wireless earbuds, here are some tips:

 

- Always keep your earbuds in their charging case when not in use. This protects them from damage, dust, and moisture.

 

- Extreme temperatures like heat, cold, and moisture can damage the earbuds and their battery. Store them in a cool, dry place.

 

- Avoid dropping, crushing, or exposing them to sharp objects. Gently insert and remove them from your ears.

 

- Use correctly-sized tips for earbud fit issues and fixes.

 

-  Keep ports clean to avoid issues such as TWS earbuds not charging or static noise in earphones.

 

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Conclusion

 

Whether it is distorted audio in earbuds or random disconnections, understanding the earphone issues and their solutions can keep your listening experience smooth. Bookmark this list of common earphone issues and solutions to stay ahead of any potential problems. With this list, you now have the answers to common earphone issues and their solutions.

Frequently Asked Questions

faq1

faqsQuestions
What causes one side of my earphones to stop working?
faqsAnswer

One-sided audio in earphones is often caused by internal wire damage, loose connections, or dirt blocking the audio channel. In some cases, software settings or balance control on your device may also cause audio to shift to one ear.

faq2

faqsQuestions
What should I do if my earphone mic is not working during calls?
faqsAnswer

Ensure the mic is not obstructed and the correct input source is selected. Check for software permission settings and app-level mic access. For Bluetooth models, low battery or pairing issues can disrupt the mic function. Restarting and re-pairing often helps.

faq3

faqsQuestions
How can I improve battery life on my wireless earbuds?
faqsAnswer

To extend battery life, reduce volume levels, disable unnecessary features like ANC when not needed, and keep your earbuds stored in the case when idle.