Solutions: When to DIY and When to Visit Support
While Vijay Sales offers in-store support and official service, many issues with an iPhone can be resolved at home with easy troubleshooting:
A. Charging or Battery Issues
DIY Fixes
- Check if your cable, adapter, and the port for any damage, and clean the port gently using a toothpick or compressed air.
- Try updating to the latest iOS and restarting the phone.
- Go to Settings and enable Optimised Battery Charging
- You can also try the Toggle Airplane Mode for a few minutes to reset charging logic.
Professional Help
If the phone takes excessive time to charge or repeatedly shuts down, visit an Apple-authorised service centre to check for a failing battery, faulty charging IC, or hardware damage.
B. Performance and Connectivity Problems
DIY Fixes
- Free up storage by deleting any unused applications and media, as insufficient storage can also cause an iPhone charging problem.
- Restart your phone and disable background app refresh.
- Reset Network Settings via Settings → General → Transfer or Reset iPhone → Reset → Reset Network Settings.
Professional Help
- Persistent freezes, especially after an iOS update, may indicate a corrupted OS. A support visit can help with the safe reinstallation of data.
- Repeated “No Service” errors could point to a malfunctioning antenna, requiring a tech diagnosis.
C. Camera, Display, and Audio Glitches
DIY Fixes
- Clean the camera lens or speaker grills using a microfiber cloth.
- Update iOS and force-quit the app. If the camera does not launch, try resetting all settings.
- For iPhone hardware problems and solutions, a restart or settings reset often restores control when facing screen issues or unresponsive touch.
Professional Help
- Screen flicker, dead zones, or ghost touch usually mean hardware faults. Only certified Apple technicians should open the device.
- Problems with camera sensors or low audio after cleaning may require component replacement or mic replacement, which requires professional assistance.
D. App and Software Errors
DIY Fixes
- Force close the app or reinstall it.
- Check in Settings for permissions and update the software.
- If Face ID or Touch ID fails, re-register your face or fingerprint.
Professional Help
- When multiple apps are crashing or a scheduled fan indicates CPU issues, get the phone checked for a deeper system fault.
- Persistent issues with Face ID may indicate a malfunctioning TrueDepth camera system needing repair.